Question 1

What is the best way to contact you?

Accepted Answer

The best way to reach us is via email at [info@arfloun.com]. This allows us to track your inquiry and provide you with a detailed response.

Question 2

How quickly can I expect a response?

Accepted Answer

We aim to respond to all inquiries within 24 to 48 hours. However, response times may vary depending on the volume of inquiries we receive. We appreciate your patience

Question 3

Can I change or cancel my order after it has been placed?

Accepted Answer

If you need to change or cancel your order, please contact us as soon as possible. If your order has not yet been processed, we will do our best to accommodate your request. Once an order is in processing or shipped, changes may not be possible.

Question 4

What should I do if my order is missing or damaged?

Accepted Answer

If your order is missing or arrives damaged, please contact us immediately at [info@arfloun.com]. Provide your order number and details about the issue, and we will assist you in resolving the problem.

Question 5

Do you offer returns or exchanges?

Accepted Answer

Yes, we offer a return and exchange policy. If you are not satisfied with your purchase, please reach out to us within the specified return period. We will provide you with the necessary instructions to initiate the return process.

Question 6

Can I provide feedback or suggestions?

Accepted Answer

Absolutely! We welcome your feedback and suggestions. Your input helps us improve our products and services. Please send your thoughts to [info@arfloun.com].

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